Recepção do Hotel Dunas com atendente ao computador, fundo vermelho e logotipo na parede.
Recepção do Hotel Dumas com balcão vermelho e atendente ao computador.

Privacy Policy

Last update: 29.10.2025

1. Website Ownership

This website (www.hoteldunasboavista.com) is operated by Dunas 25, LDA, headquartered at Avenida Amilcar Cabral, Santa Isabel, Sal Rei, Boavista registered under the VAT number 210401931, registered at the Chamber of Commerce of Praia, Cape Verde.
Contact: direccion@dunas25.com

2. Purpose of this Policy

This Policy explains how we collect, use, store, and protect the personal data of users who visit and interact with this site, in accordance with Law no. 133/V/2001, Law no. 121/IX/2021, and other applicable regulations in Cape Verde, in addition to international best practices (inspired by the GDPR and Convention 108+).

3. Personal data collected

We may collect the following personal data, according to the use of the site:

  • Contact information: name, email address, telephone number, postal address.
  • Billing and payment data: when making purchases on the site.
  • Browsing data: IP address, browser type, pages visited, time spent, cookies.
  • Information provided in forms: for example, when requesting information or subscribing to the newsletter.

4. Purposes of processing

Your personal data is processed for the following purposes:

  • Processing orders, payments, and product or service deliveries;
  • Managing user accounts;
  • Sending commercial and promotional communications (with prior user consent);
  • Responding to contact requests and customer support;
  • Complying with legal and tax obligations;
  • Improving the browsing experience and optimizing the site’s operation.

5. Legal basis for processing

The processing of your data is based on:

  • Consent of the data subject, when expressly granted;
  • Contractual performance, for managing purchases or requested services;
  • Compliance with a legal obligation (e.g. tax obligations);
  • Legitimate interest, such as service improvement and fraud prevention.

6. Data retention

Personal data is retained only for the time necessary to fulfill the purposes for which it was collected or as required by law.

After this period, they will be securely deleted or anonymized.

7. Communication and data transfer

Personal data will not be shared with third parties except when:

  • It is necessary for contract performance (e.g. payment services, transportation, or digital marketing);
  • There is a legal obligation to disclose;
  • The user has given explicit consent.

International data transfers will only be made to countries that ensure an adequate level of data protection, as provided for in Cape Verdean legislation and Convention 108+.

8. Rights of data subjects

The user has the following rights:

  • Right to access their personal data;
  • Right to rectify incorrect or incomplete data;
  • Right to erasure (“right to be forgotten”);
  • Right to object to processing;
  • Right to restrict processing;
  • Right to data portability (where applicable).

These rights can be exercised in writing to:
📩 direccion@dunas25.com
or by mail to: Avenida Amilcar Cabral, Santa Isabel, Sal Rei, Boavista, Cape Verde.

9. Information security

We have implemented appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Examples: SSL encryption, access controls, and internal confidentiality policies.

10. Use of Cookies

This site uses cookies to enhance the user experience and collect statistical information.
The cookies used can be:

  • Essential: necessary for the basic operation of the site.
  • Analytical: help understand how the site is used (Google Analytics, etc.).
  • Advertising: used to display relevant ads (with consent).

The user can configure their browser to refuse all or some cookies. For more details, see our [Cookie Policy] (or section below).

11. Cookie Policy

What are cookies?

Cookies are small text files stored on your device when you visit a site.

What types of cookies do we use?

  • Session cookies: temporary and deleted when the browser is closed;
  • Persistent cookies: remain for a defined period or until deleted;
  • Third-party cookies: used by external tools (e.g. Google, Facebook, etc.).

How to manage cookies?

You can manage your preferences in the browser settings:

  • Chrome: https://support.google.com/chrome/answer/95647
  • Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
  • Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

12. Changes to this policy
We reserve the right to update this Privacy and Cookie Policy at any time.
Changes will be published on this page with the updated revision date.

13. Supervisory authority
The competent authority in Cape Verde is:
National Commission for Personal Data Protection (CNPD)
📍 Avenida China, Rampa Terra Branca Praia, Apartado 1002 Santiago, P.O. Box 7600 Cape Verde
🌐 www.cnpd.cv

14. Contact
For any questions about this policy or the processing of your personal data, contact us:
📧 direccion@dunas25.com